The customer acting as consumer and user has the right to return the order within 14 calendar days from the delivery of the order.
To make a return, the customer will contact Blow Bijoux SL and follow the instructions communicated to him. In no case will returns that do not comply with the procedure and channels established by the company be accepted.
Shipping and return costs will not be refunded.
Returns of products that have been manipulated or have been used will not be accepted.
It is essential that the products to be returned keep the original packaging.
Custom-made products cannot be returned.
Once Blow Bijoux SL certifies that the returned products meet the requirements of authenticity and required status, the refund of the payment will be made by the same method in which the purchase was made and in a period of less than 15 business days.
OF USE OF THE PROBLOWBIJOUX WEBSITE
PROBLOWBIJOUX VAT ESB55301188, Av. MONTILIVI 35, 17.003 GIRONA registered in economic activities, makes available on its PROBLOWBIJOUX website certain informative content on its activities.
These general conditions only and exclusively govern the use of the PROBLOWBIJOUX website by USERS who access it. These general conditions are exposed to the USER on the PROBLOWBIJOUX website on each and every one of the pages and each time a USER enters their data in the existing forms, to read, print, archive and accept them through internet, the USER not being able to enter their data effectively without this acceptance having occurred.
Access to the PROBLOWBIJOUX website implies without reservation the acceptance of these general conditions of use that the USER claims to fully understand. The USER undertakes not to use the website and the services offered therein for the performance of activities contrary to the law and to respect these general conditions at all times.
The PROBLOWBIJOUX website has been made on the one hand, in order to make information about its activities available to third parties and to be able to contact PROBLOWBIJOUX to request additional information and, on the other hand, to make available to users the possibility of purchasing the products offered. The request for the services or items offered for purchase on the website will be governed by the specific general contracting conditions.
“SECOND” CONDITIONS OF ACCESS AND USE
2.1. The use of the PROBLOWBIJOUX website does not entail the mandatory registration of the USER, unless this USER wishes to use the database of existing articles in PROBLOWBIJOUX, or use the customer service via email, where it will be necessary to register by covering a basic form, this subscription will be governed by the specific general conditions. The conditions of access and use of this website are strictly governed by current legislation and by the principle of good faith, with the USER committing to make good use of the website. All acts that violate the legality, rights or interests of third parties are prohibited: right to privacy, data protection, intellectual property etc. PROBLOWBIJOUX expressly prohibits the following:
2.1.1. Perform actions that may produce on the website or through the website by any means any damage to PROBLOWBIJOUX systems or third parties.
2.1.2. Carry out, without proper authorization, any type of advertising or commercial information directly or covertly, sending mass mailings (“spaming”) or sending large messages in order to block network servers (“mail bombing”).
2.2. PROBLOWBIJOUX may interrupt access to its website at any time if it detects a use contrary to law, good faith or these general conditions – see clause five.
2.3. The registered data will go to a file owned by PROBLOWBIJOUX, adapting to Organic Law 15/1999 of December 13 on the Protection of Personal Data. PROBLOWBIJOUX, declares that the technical and organizational measures for data protection have been adopted in accordance with Royal Decree 1720/2007, of December 21, which approves the Regulations for the development of Organic Law 15/1999, of December 13 , Protection of Personal Data. .
2.3.1. Your data will be incorporated into a protected file for which PROBLOWBIJOUX (VAT) is responsible in order to manage / allow access to your customer account and send you information about our products and services, including by electronic means if you so desire. Users whose data is processed may freely exercise their rights of access, rectification, cancellation and opposition of their data in the terms specified in Organic Law 15/1999 on the Protection of Personal Data, in accordance with the legally established procedure. These rights may be exercised by directing a duly signed written communication, accompanied by a photocopy of the DNI, (PROBLOWBIJOUX VAT ESB55301188, Av. MONTILIVI 35, 17.003 GIRONA) or by email to the MAIL address requesting the modification or removal of your personal data. .
The contents incorporated in this website have been prepared and included by:
3.1. PROBLOWBIJOUX using internal and external sources in such a way that PROBLOWBIJOUX is only responsible for the content produced internally.
3.2. Third parties outside of, PROBLOWBIJOUX either through direct collaborations on the website or present through hyperlinks or links to other websites or news from other sites that PROBLOWBIJOUX is not the owner of. PROBLOWBIJOUX will in no case be responsible for the content thus entered and does not guarantee the correct operation of all these links or hyperlinks. The USER who wishes to establish a hyperlink on their website to the PROBLOWBIJOUX website will not make an illegal or contrary to good faith use of the information made available on said website. .
3.3. PROBLOWBIJOUX reserves the right to modify the existing content on its website at any time. .
PROBLOWBIJOUX will in no case be responsible for:
4.1. Failures and incidents that may occur in communications, deletion or incomplete transmissions so that the website services are not guaranteed to be constantly operational.
4.2. From the production of any type of damage that USERS or third parties may cause on the website.
4.3. PROBLOWBIJOUX reserves the right to suspend access without prior notice in a discretionary manner and with a definitive or temporary nature until the assurance of effective liability for any damages that may occur. Likewise, PROBLOWBIJOUX will collaborate and notify the competent authority of these incidents at the time that it has reliable knowledge that the damages caused constitute any type of illegal activity.
“FIFTH” JURISDICTION AND APPLICABLE LAW
5.1. These General Conditions are governed by Spanish law. The parties submit, at their choice, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user’s domicile, under the terms of their Code of Ethics, in the event of disputes related to contracting and online advertising, data protection and child protection
6.1. In the event that any clause of this document is declared null, the other clauses will remain in force and will be interpreted taking into account the will of the parties and the purpose of these conditions. PROBLOWBIJOUX may not exercise any of the rights and powers conferred in this document, which will not imply in any case the waiver thereof unless expressly acknowledged by PROBLOWBIJOUX.
ORDER PLACEMENT AGREEMENT
These terms and conditions, together with your Order confirmation, constitute a CONTRACT between our company and you.
FRAUDULENT ORDERS AND / OR REJECTION OF COUNTERPAYMENT
According to the conditions of use of our website, when a shipment is rejected for personal reasons of the client, it is the responsibility of the same to take charge of the shipping costs of the order. In case of not paying the costs that the rejection has caused to PROBLOWBIJOUX, the amount will be claimed through a court, and accredited with the customer’s data and the IP address of the computer from which the order was made .
These general conditions are formulated in accordance with the Civil and Commercial Codes, Law 7/1996, of January 15, on Retail Trade, Law 7/1998, of April 13, General Contracting Conditions and Law 7/1995, of March 23, Consumer Credit.
In order to place an order, the buyer must be at least 18 years old.
In the event of a defective product, the seller must proceed, as appropriate, to repair, replace, lower the price or terminate the contract, procedures that will be free for the consumer and user. The seller is liable for any lack of conformity that appears within two years of delivery. The consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it.
General conditions of our payment methods:
Payment with debit / credit card: You can pay the total amount of the purchase, paying with a debit or credit card through our secure virtual POS, which guarantees the security and reliability of the payment.
Payment by PayPal: You can pay the total amount of the purchase, paying through the PayPal platform.
In order to maintain the delivery period and the current promotions of your order, you must pay it in the following 24/48 hours. Once this term has expired, PROBLOWBIJOUX is not responsible for variations in the terms and / or prices that your order may suffer. When placing your order, PROBLOWBIJOUX undertakes not to transfer your personal data, except for shipping (to the manufacturer’s transport agency or logistics platform).